[dman71]

Does anyone have a current data plan active on your Taos other than the trial version? I have had a nightmare trying to get it set up on ours. Numerous calls to Car-Net, Verizon and T-Mobile have yielded very little results. To keep from clogging up the forum with the issue, i won't go into all the details.

After numerous attempts to purchase a plan through the Car-Net App, i was finally able to do so but i am still not sure an internet connection is available. as this technology in cars is over my old head. Hotspot on is set but i do not see any indication on the infotainment screeen as to whether it's getting an active 4g connection or not. All i see displayed is a typical vertical row of bars with a phone pic at the end of it. There is no 4G LTE symbol that i can see.

What symbols are you guys seeing on your displays?

Help is appreciated, Thanks

 

[Ryan]

I did briefly have a Verizon hotspot added after my carnet trial ran out, but I agree, it really was a pain to set up. And crazily in the end somehow Verizon cancelled it on its own so I’m back to just using my phone instead of the cars hotspot.

What I will say about when the carnet hotspot was functional… there was no indicator to tell if the carnet hotspot is picking up a signal or if it is working besides simply connecting a device to it.

When you see the phone icon and signal bars at the top of the console, that’s really just telling you the signal strength of your phone that you have connected to the console, not the car hotspot.

One indicator that I knew I was connected to the hotspot is when I was in Apple CarPlay and it switched from an LTE to the WIFI icon, then I knew my phone was using the cars hotspot. But still no way to know the strength of the cars hotspot. Another way for you to test is to connect a non cellular device like an iPad to the cars wifi hotspot to see if it works.

Initially I was interested in the carnet hotspot because I thought I’d have a boosted signal strength since it uses the cars external antenna, but discovered the signal strength was pretty much the same as if I just used my phone on its own. And since my phone has its own hotspot capability I wasn’t sure if the extra $20/mo was worth it.

I did write a post about reducing EM radiation but still don’t know if I want to pony up the extra money for that: Electromagnetic waves from cell phone / Using car-net...

I’d be interested in learning why you want the carnet hotspot, versus just using your own phones hotspot capability.

 

[CorradoG60]

Why not turn of cellular on your phone, connect to the car wifi using your phone, and see if you get a data connection? Then you can test the speed using speedtest.net or their app.

 

[dman71]

Why not turn of cellular on your phone, connect to the car wifi using your phone, and see if you get a data connection? Then you can test the speed using speedtest.net or their app.

Thanks I had not thought of that with my old brain

 

[CorradoG60]

Thanks I had not thought of that with my old brain

I meant to say turn OFF cellular on your phone. My old fat fingers don’t hit the right spots all the time.

 

[dman71]

I meant to say turn OFF cellular on your phone. My old fat fingers don’t hit the right spots all the time.

Amen on the old fingers (71) but i knew what you meant anywho. It appears that there is a connection present to T-Mobile at around 25-30 Mbps. Go figure, since Car-Net first-line support told me the problem was that the car was not sending or receiving data for the last few months. All Car-Net services are working perfectly, so i don't understand how it cannot be communicating. I have discovered that i don't know as much about this technology as i should. Their natural solution, without even troubleshooting. was to carry it back to the dealer. I already had an appointment scheduled anyway, so with all the excuses they came up with, i'm choosing to keep the appointment just for diagnostics sake.

 

[CorradoG60]

Amen on the old fingers (71) but i knew what you meant anywho. It appears that there is a connection present to T-Mobile at around 25-30 Mbps. Go figure, since Car-Net first-line support told me the problem was that the car was not sending or receiving data for the last few months. All Car-Net services are working perfectly, so i don't understand how it cannot be communicating. I have discovered that i don't know as much about this technology as i should. Their natural solution, without even troubleshooting. was to carry it back to the dealer. I already had an appointment scheduled anyway, so with all the excuses they came up with, i'm choosing to keep the appointment just for diagnostics sake.

As long as you have the free time, let the dealer check it. But 25-30 is 4G, so that’s working.

 

[dman71]

Now the freakin clock has gone haywire with a couple sub-menus missing, with no way to correct. Drives the wife bananas. My service appointment for diagnostics can't get here quick enough. I suspect a hard reset is in order but i have no desire to re-do all the settings and Car-Net.

 

[CorradoG60]

Now the freakin clock has gone haywire with a couple sub-menus missing, with no way to correct. Drives the wife bananas. My service appointment for diagnostics can't get here quick enough. I suspect a hard reset is in order but i have no desire to re-do all the settings and Car-Net.

Clock? Sub menus? I am confused.