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Taos Clock Malfunction

8428 Views 28 Replies 7 Participants Last post by  zynnylummo, 
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Wife came home today and said the clock was showing military time and not 12 hr. When looking under the time & date menu, there is no sub-menu for 12 or 24 hr, selection. Clock was set on Manual, Time zone was -12 GMT, daylight savings is On, date is correct. When setting the time manually, there is also no selection for AM or PM. If i change to GPS, it throws off the time even more. I am in the eastern time zone, US.

Any ideas short of a hard reset? (hold power down for 10 secs.) Does this require all features, as well as Car-Net to have to be re-done?
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Fernanernie
dman71 said:
Wife came home today and said the clock was showing military time and not 12 hr. When looking under the time & date menu, there is no sub-menu for 12 or 24 hr, selection. Clock was set on Manual, Time zone was -12 GMT, daylight savings is On, date is correct. When setting the time manually, there is also no selection for AM or PM. If i change to GPS, it throws off the time even more. I am in the eastern time zone, US.

Any ideas short of a hard reset? (hold power down for 10 secs.) Does this require all features, as well as Car-Net to have to be re-done?
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10 second hard reset won't clear any settings or menu options. It's simply a reboot
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Fernanernie said:
10 second hard reset won't clear any settings or menu options. It's simply a reboot
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Thanks Fernanernie. Should the car be running with the radio on?
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Fernanernie
dman71 said:
Thanks Fernanernie. Should the car be running with the radio on?
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The ignition has to be on, but the car does not have to be running.

Just press the power button and hold it down for more than 10 seconds....depending on other features of car (road sign detection, etc...) you may get a couple chimes on your dashboard. That's when you can let go
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Fernanernie said:
The ignition has to be on, but the car does not have to be running.

Just press the power button and hold it down for more than 10 seconds....depending on other features of car (road sign detection, etc...) you may get a couple chimes on your dashboard. That's when you can let go
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Thanks again. Unfortunately that didn't do the trick. It's just another minor issue to add to my upcoming service appointment.:(
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dman71 said:
Wife came home today and said the clock was showing military time and not 12 hr. When looking under the time & date menu, there is no sub-menu for 12 or 24 hr, selection. Clock was set on Manual, Time zone was -12 GMT, daylight savings is On, date is correct. When setting the time manually, there is also no selection for AM or PM. If i change to GPS, it throws off the time even more. I am in the eastern time zone, US.

Any ideas short of a hard reset? (hold power down for 10 secs.) Does this require all features, as well as Car-Net to have to be re-done?
Click to expand...
The GPS time setting still needs the time zone set correctly to adjust for your location, so your time zone for Eastern should be set to -6 GMT. Not sure about the 24hr time display though. I need to do a bit more research!
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CRVW said:
The GPS time setting still needs the time zone set correctly to adjust for your location, so your time zone for Eastern should be set to -6 GMT. Not sure about the 24hr time display though. I need to do a bit more research!
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Thanks CRVW;) You'd think that being a 71 yr old, that my knowledge of time would be present in my old brain but apparently not. It was set at -12 GMT & Manual when purchased, so i never paid much attention to it until the wife brought it to my attention. It reverts ever so often to 24hr military time and there is no setting on my screen under the Date & Time Menu, to change it back to 12hr. I'll give the GPS and -6 GMT a shot and see if it will maintain the correct time. Thanks again.
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dman71 said:
Thanks CRVW;) You'd think that being a 71 yr old, that my knowledge of time would be present in my old brain but apparently not. It was set at -12 GMT & Manual when purchased, so i never paid much attention to it until the wife brought it to my attention. It reverts ever so often to 24hr military time and there is no setting on my screen under the Date & Time Menu, to change it back to 12hr. I'll give the GPS and -6 GMT a shot and see if it will maintain the correct time. Thanks again.
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In the owners manual it talks about accessing the service menu on page 24, but I can't figure out how to get to it. It claims the clock settings may be available there too. I'm still figuring out the whole digital cockpit thing... there's a reason I still listen to records with a vacuum tube amp!
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In the owners manual it talks about accessing the service menu on page 24, but I can't figure out how to get to it. It claims the clock settings may be available there too. I'm still figuring out the whole digital cockpit thing... there's a reason I still listen to records with a vacuum tube amp!
[/QUOTE]
I have looked at every menu i could see and still have not found mention of military time. As for the tube amp, i haven't gone back quite that far but still listen to my 150 album collection of vinyl. I still think it's the cleanest and purest sound format.
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I have looked at every menu i could see and still have not found mention of military time. As for the tube amp, i haven't gone back quite that far but still listen to my 150 album collection of vinyl. I still think it's the cleanest and purest sound format.
[/QUOTE]
Haha, awesome. Apart from anything else, records are just fun. And I still have records from when I was a teenager (from the mid 70s) that sound amazing.
The vacuum tube amp is actually the newest piece of equipment I have. They still make new tube amps, they still make new tubes (though NOS are usually better), and they are still designing new tubes!
Obligatory Taos content - it should come with a tube amp! :)
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Is it military time or just EU time? Is there somewhere else where you have the system set to EU setting and not US setting? Not sure where that would be. But the EU setting would not show you an AM/PM option.
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CorradoG60 said:
Is it military time or just EU time? Is there somewhere else where you have the system set to EU setting and not US setting? Not sure where that would be. But the EU setting would not show you an AM/PM option.
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Nope, everything set to US. It's definitely military time (ie, 24hr). One thing that appears to be missing in the date & time menu, is "Time Format" as i have seen on a youtube video of the MIB 3 system on a 2021 Tiguan. If that's the case, then dealer service should be able to get it back with a reflash i would assume.
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Fernanernie
Odd, I prefer 24 hour time, and set mine to that.... Because of this thread, I went back and looked and can't find where the setting is!
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Fernanernie said:
Odd, I prefer 24 hour time, and set mine to that.... Because of this thread, I went back and looked and can't find where the setting is!
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Military time is no big deal to me, as i was accustomed to it for many years in the military but the wife drives it more than i do, so gotta keep her happy. The time was correct when i bought the Taos and i remember there being a menu to change to 12hr or 24hr but as you, i have no idea where it is at but assume it should be under the "Date & Time" menu with a sub-menu of "Time Format".
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CRVW said:
The GPS time setting still needs the time zone set correctly to adjust for your location, so your time zone for Eastern should be set to -6 GMT. Not sure about the 24hr time display though. I need to do a bit more research!
Click to expand...
Odd, since google has Eastern at -5 GMT. North Carolina follows daylight savings time so i'm wondering if the radio will automatically change in November. Daylight Savings Time is checked in the time menu. Still shows military time though. For the life of me, i can't find where the setting actually is.
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Have any of you tried factory reset?
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CorradoG60 said:
Have any of you tried factory reset?
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Yep, factory reset had no effect on it.
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dman71 said:
Yep, factory reset had no effect on it.
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Actually i think the factory reset may have caused the clock issue. I did the reset when i was having problems with trying to get WiFi activated on it. I never would have done it but was instructed to do so by Car Net.
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dman71 said:
Odd, since google has Eastern at -5 GMT. North Carolina follows daylight savings time so i'm wondering if the radio will automatically change in November. Daylight Savings Time is checked in the time menu. Still shows military time though. For the life of me, i can't find where the setting actually is.
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Eastern is currently 5 hours behind GMT because Eastern is on daylight saving time (+1 hour). GMT never changes - it's always GMT. If you Google again after Nov 7 it should say -6 GMT.
The daylight saving checkbox is dumb - all it does is add an hour to the time in your selected timezone when the box is checked. It's an easy way to switch between them when the clocks go forward/back without having to reset the time, that's all. You just need to uncheck it manually when daylight saving time ends and check it again next Spring.

So setting it to -6 GMT and checking daylight saving time is really setting it to -5 GMT.

Trivia - The UK observes "British Summer Time" or BST, which is similar to daylight saving time although the switchover dates are a couple of weeks different. So the UK is either adhering to BST in the summer or GMT in the winter. Having lived in 2 different time zones in the US now and having family back in Scotland, you learn to figure out the time difference!
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I finally managed to access the service menu BTW. Select the instrument cluster view with the two secondary displays on each side first. Then use either the left or right menu button to select what you want to display on that side. Scroll to Time/Distance, follow the arrow (menu button again) to get to the "Since start" etc., then press the menu button again and hold for ~6 seconds. Release and you get a very boring service menu which lets you reset service intervals (yay) but does not let you switch between 12/24hr display...
You can do this on either the left or right secondary display - just always use the appropriate left or right menu button to drill down to the "Since start" setting.
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