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Discussion Starter · #1 · (Edited)
I have had my 2022 Taos comfortline (AWD) just under 30 days and was travelling on highway at 115km/hour when my speed started rapidly declining with no warning despite my foot pressed down on the gas pedal and an “EPC” light appeared with several other flashing lights on the dash. I had to cross 3 busy lanes of traffic at a dangerous low speed to make it to the shoulder of the highway before the car completely stopped. I attempted to restart the car and though the car would turn on, the engine would not turn over and the car started shaking again. It just kept indicating to “restart car manually” I called roadside assistance for a tow and remained on the shoulder of the highway for an hour with the car refusing to move. I had no warning or prior indication of an issue. I feel very unsafe driving this brand new vehicle as that situation could’ve been fatal. The dealership is indicating it is a bad o2 sensor but I do not feel confident that is what caused my car to shut down on the highway without warning?? Seems like a sign of a bigger issue and I’m terrified for this to happen again. Anyone else experience this??
 

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I have had my 2022 Taos comfortline (AWD) just under 30 days and was travelling on highway at 115km/hour when my speed started rapidly declining with no warning despite my foot pressed down on the gas pedal and an “EPC” light appeared with several other flashing lights on the dash. I had to cross 3 busy lanes of traffic at a dangerous low speed to make it to the shoulder of the highway before the car completely stopped. I attempted to restart the car and though the car would turn on, the engine would not turn over and the car started shaking again. It just kept indicating to “restart car manually” I called roadside assistance for a tow and remained on the shoulder of the highway for an hour with the car refusing to move. I had no warning or prior indication of an issue. I feel very unsafe driving this brand new vehicle as that situation could’ve been fatal. The dealership is indicating it is a bad o2 sensor but I do not feel confident that is what caused my car to shut down on the highway without warning?? Seems like a sign of a bigger issue and I’m terrified for this to happen again. Anyone else experience this??
I understand you are terrified but I don’t understand why you dismiss a failed O2 sensor as this is a reason the engine would turn off, not even go into limp mode.

What people often don’t know is that certain parts have a decent mean time to failure, but that is the mean, and they either fail when almost new or fail years later. Sensors are notorious for this because they rely on perfect manufacturing and perfect assembly.
 

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I understand you are terrified but I don’t understand why you dismiss a failed O2 sensor as this is a reason the engine would turn off, not even go into limp mode.

What people often don’t know is that certain parts have a decent mean time to failure, but that is the mean, and they either fail when almost new or fail years later. Sensors are notorious for this because they rely on perfect manufacturing and perfect assembly.
I've had 3 O2 sensors fail on our 09 Infiniti, but this just threw CEL codes not a shut down. Something is terribly wrong w/ the engineering logic if VW is shutting down motor for that sensor failing creating a potentially tragic consequence.
 

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I have had my 2022 Taos comfortline (AWD) just under 30 days and was travelling on highway at 115km/hour when my speed started rapidly declining with no warning despite my foot pressed down on the gas pedal and an “EPC” light appeared with several other flashing lights on the dash. I had to cross 3 busy lanes of traffic at a dangerous low speed to make it to the shoulder of the highway before the car completely stopped. I attempted to restart the car and though the car would turn on, the engine would not turn over and the car started shaking again. It just kept indicating to “restart car manually” I called roadside assistance for a tow and remained on the shoulder of the highway for an hour with the car refusing to move. I had no warning or prior indication of an issue. I feel very unsafe driving this brand new vehicle as that situation could’ve been fatal. The dealership is indicating it is a bad o2 sensor but I do not feel confident that is what caused my car to shut down on the highway without warning?? Seems like a sign of a bigger issue and I’m terrified for this to happen again. Anyone else experience this??
this same thing happened to me last night.. 2022 Taos SE. My car decided to stop working in the middle of a busy intersection.. luckily I had enough speed to coast into a gas station next to it. I had the same errors.. in the manual it says the symbols mean “do not drive” and “engine control malfunction.” I waited 2 hours for Triple A in extreme temperatures when the tow driver turned the car on like nothing was wrong with it and drove it onto the truck. I had tried to restart it a while after with no luck (before calling them). Turned the car on this morning and it worked fine with no errors. I took it to the dealership where they ran the codes and he said there were numerous errors and I could still drive the car, but the same thing would probably happen again. One of them having something to do w fuel not being sent to the engine.. so now I’m afraid to stall out somewhere unsafe. They have no loaner vehicles left and they can’t look at my car further until mid day Friday. So I guess I just drive an unsafe vehicle?

p.s. I know nothing about cars, so please don’t drag me in this thread lol
 

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I just bought the Taos AWD SE last Saturday and the same exact thing happened to me on Friday!! 6 days old with only 300 miles… Ridiculous!! It could have been a fatal situation as I was on the highway as well. Also have been having issues with the AC, infotainment system, and charging ports not working. Unreal
 

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Discussion Starter · #8 ·
Will you tell us what they find?
So we refused to take the car back because it’s just plain unsafe. If it is just the O2 sensor, I still don’t want a vehicle that just stops running on the highway for that - I got lucky the first time being able to make it over but not prepared to do try that again! After some back and forth, they thankfully offered a buyback.
 

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Discussion Starter · #9 ·
I just bought the Taos AWD SE last Saturday and the same exact thing happened to me on Friday!! 6 days old with only 300 miles… Ridiculous!! It could have been a fatal situation as I was on the highway as well. Also have been having issues with the AC, infotainment system, and charging ports not working. Unreal
Wow.. Unbelievable. What is the dealership telling you?
 

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Discussion Starter · #10 ·
this same thing happened to me last night.. 2022 Taos SE. My car decided to stop working in the middle of a busy intersection.. luckily I had enough speed to coast into a gas station next to it. I had the same errors.. in the manual it says the symbols mean “do not drive” and “engine control malfunction.” I waited 2 hours for Triple A in extreme temperatures when the tow driver turned the car on like nothing was wrong with it and drove it onto the truck. I had tried to restart it a while after with no luck (before calling them). Turned the car on this morning and it worked fine with no errors. I took it to the dealership where they ran the codes and he said there were numerous errors and I could still drive the car, but the same thing would probably happen again. One of them having something to do w fuel not being sent to the engine.. so now I’m afraid to stall out somewhere unsafe. They have no loaner vehicles left and they can’t look at my car further until mid day Friday. So I guess I just drive an unsafe vehicle?

p.s. I know nothing about cars, so please don’t drag me in this thread lol
Oh no! They tried to tell me I could pick up and drive my car until the part came in or wait for a call that it’s fixed next week but I said absolutely not and asked for a loaner. But now I’m refusing to take the car back at all… I just can’t feel safe driving it and we bought it intending for it to be our “starting a family” car.
you should check into your warranty… I’m pretty sure VW is obligated to get you a rental? I’m in Canada though so not sure if that makes a difference.
 

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Wow.. Unbelievable. What is the dealership telling you?
This happened on Friday Night, and it was finally towed to the dealership I bought it from on Saturday. They are closed today so they are looking at it tomorrow… I am petrified to drive this car again, as my commute to work does not have a shoulder! Praying that they will buy it back… this is a nightmare
 

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Discussion Starter · #13 ·
So sorry for your horrific experiences and glad you all are OK -- it surely makes me worried.

If this has nothing to do with the recent recalls, then could it be related to some other EPC light issues being pointed out elsewhere?

For example, which gas grade do you fill the Taos up with? 87? (e.g., (2) EPC Error and IQ Drive Deactivated | Volkswagen Taos Forum (taosforums.com)).
I’m not completely sure but the dealership didn't acknowledge anything but O2 sensor being the issue to me. When I bought my Taos, it had a full tank already in it when I picked it up and since that I’ve only had to fill it once since I had it less than a month (with regular 87). I’m not sure if a total of 2 tanks of gas in the Taos would cause this… but I’m not a mechanic haha.
 

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Discussion Starter · #14 ·
This happened on Friday Night, and it was finally towed to the dealership I bought it from on Saturday. They are closed today so they are looking at it tomorrow… I am petrified to drive this car again, as my commute to work does not have a shoulder! Praying that they will buy it back… this is a nightmare
Fingers crossed for you! Let us know what ends up happening. Scary stuff for sure.
 

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Fingers crossed for you! Let us know what ends up happening. Scary stuff for sure.
So they told me the fuel pump needs to be replaced… they still haven’t checked all of the electrical issues that the car has been having. Ugh. I can’t even get a loaner since I am under 25, and they don’t even have a loner to give to my parents. This is a nightmare.
 

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this same thing happened to me last night.. 2022 Taos SE. My car decided to stop working in the middle of a busy intersection.. luckily I had enough speed to coast into a gas station next to it. I had the same errors.. in the manual it says the symbols mean “do not drive” and “engine control malfunction.” I waited 2 hours for Triple A in extreme temperatures when the tow driver turned the car on like nothing was wrong with it and drove it onto the truck. I had tried to restart it a while after with no luck (before calling them). Turned the car on this morning and it worked fine with no errors. I took it to the dealership where they ran the codes and he said there were numerous errors and I could still drive the car, but the same thing would probably happen again. One of them having something to do w fuel not being sent to the engine.. so now I’m afraid to stall out somewhere unsafe. They have no loaner vehicles left and they can’t look at my car further until mid day Friday. So I guess I just drive an unsafe vehicle?

p.s. I know nothing about cars, so please don’t drag me in this thread lol
Do you know how many miles you had left on your tank? I have had two issues EPC warnings and both time the rep has told me it was out of fuel. My VW was reporting 120 miles left on the tank.
 

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So they told me the fuel pump needs to be replaced… they still haven’t checked all of the electrical issues that the car has been having. Ugh. I can’t even get a loaner since I am under 25, and they don’t even have a loner to give to my parents. This is a nightmare.
Hey there! I know I'm probably a little late, it has been a wild week with this car LOL. My service manager ended up getting COVID conveniently which probably cost me a little longer. The first time I took my car, they reset the codes and cycled the key or something like that. I'm finally getting my car back last night and they actually replaced my fuel pump after the codes they were reading supposedly changed. The higher up manager told me that the 2 problems I had were actually different? They ran my car for 50 miles to make sure I had no issues.. fingers crossed

I also wrote customer care and felt like my pain and safety wasn't really acknowledged? So idk how long I'll keep this car.. it's fixed for now!
 

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Do you know how many miles you had left on your tank? I have had two issues EPC warnings and both time the rep has told me it was out of fuel. My VW was reporting 120 miles left on the tank.
I had at least a half a tank.. both times. The first guy I dealt with said that the issue related to the fuel not being able to be supplied to the engine.. I just wrote back above - it was the fuel pump. Both times with the same warnings/issues but they say different issues..
 

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Oh no! They tried to tell me I could pick up and drive my car until the part came in or wait for a call that it’s fixed next week but I said absolutely not and asked for a loaner. But now I’m refusing to take the car back at all… I just can’t feel safe driving it and we bought it intending for it to be our “starting a family” car.
you should check into your warranty… I’m pretty sure VW is obligated to get you a rental? I’m in Canada though so not sure if that makes a difference.
They "didn't have a loaner" - I put one on my credit card because I felt that unsafe and then complained to someone higher up. Then all of a sudden they had a loaner for me LOL. I gave them the bill from the rental car company and they are attaching it to what theyre sending to VW for warranty in order to be refunded. I shouldn't have fronted the money in the first place but I really had no choice at the time.

I just noted to 2 other people, but in case you only get the notification for my response (I am new to this site, only registered bc it came up on google), it was a fuel pump for me. Hope everything worked out for you as well.. I know it was pretty scary here since theres not many shoulders to pull over onto!
 

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So the adventure continues with our car. They replaced the fuel pump, we took it home and it happened again. They have now replaced the fuel tank saying it was bad suction valves. I guess VW is dictating what to replace. They are taking parts off of brand new cars to use on mine since they are all on back order. We are picking it up again tomorrow. I’m giving them until the end of June and then requesting a new car. I’ve owned 5 VWs including this one. They have all been great cars. I think it was just a bad batch—at least that is what I’m telling myself.
 
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