[Timbales]

I'm having an unusual issue and I wanted to see if it's occurring for anyone else.

Remote start via the MyVW app works for me in all times and locations - except first thing in the morning in my driveway.

At first I thought maybe I'm parking too close to the house and the location services thinks it's in a garage. I've tried parking farther away from my house, no luck.

Here's the weird thing, though. it will work through the app at other times of day - just not around 7:30AM.

Is anyone else having a time of day related glitch?

 

[berlinerkranser]

I’ve not noticed anything like this…..weird, eh?

 

[Timbales]

It's very strange. The help line needs me to call from my car, but with it only happening at a specific time of day and location, it's going to be difficult to do.

 

[dseidel88]

So I had a weird issue from the gym and only the gym. Found out it was actually a network issue. While I was using the 5g from my phone (which works from my job), I was showing as connected, however not USING the gyms public wifi which requires separate sign in.

The app REQUIRED I sign into the wifi and would absolutely not use the 5g connection (which was never an issue for your regular gym apps, Netflix, YouTube, Spotify, etc..) Without doing that, it would just say that remote start was not available. After signing in, worked every time.

Play with your network settings. Do you have two home networks? Try the other one. I didn't bother nailing the exact details, but clearly there's some network shenanigans that the app is very picky about regarding the remote start.

 

[Timbales]

I only have one home network, but I found the issue doesn't happen when I park on the other side of my two-car wide driveway.

 

[ROC VW]

My guess is that the location that's not working does not have a good cell signal for the car to receive the start command. I'm not sure of the details but I believe it's cellular that they use.

 

[Nimbus2000]

When you park at that place, do you see a green light inside indicating that the vehicle is online? If yes, try other remote commands, e.g. blink turn lights, open/close the doors, etc.

 

[bebrave721]

I'm having an unusual issue and I wanted to see if it's occurring for anyone else.

Remote start via the MyVW app works for me in all times and locations - except first thing in the morning in my driveway.

At first I thought maybe I'm parking too close to the house and the location services thinks it's in a garage. I've tried parking farther away from my house, no luck.

Here's the weird thing, though. it will work through the app at other times of day - just not around 7:30AM.

Is anyone else having a time of day related glitch?

When you park at that place, do you see a green light inside indicating that the vehicle is online? If yes, try other remote commands, e.g. blink turn lights, open/close the doors, etc.

Try turning your radio off with the knob on radio
Before getting out of car. And see if that works for you.

 

[simriv123]

When you park at that place, do you see a green light inside indicating that the vehicle is online? If yes, try other remote commands, e.g. blink turn lights, open/close the doors, etc.

Where's that green light located in the car? Would you mind taking a picture please?

 

[pharmdtg]

Where's that green light located in the car? Would you mind taking a picture please?

 

[simriv123]

View attachment 1475

Thank you very much. Not sure our Canadian vehicle has those button I will need to check the wife's car.

 

[lecwalker00]

I'm having an unusual issue and I wanted to see if it's occurring for anyone else.

Remote start via the MyVW app works for me in all times and locations - except first thing in the morning in my driveway.

At first I thought maybe I'm parking too close to the house and the location services thinks it's in a garage. I've tried parking farther away from my house, no luck.

Here's the weird thing, though. it will work through the app at other times of day - just not around 7:30AM.

Is anyone else having a time of day related glitch?

Has remote start from the app worked for you from the beginning? Just got my 2022 SEL and remote start from the fob works, but not the app. What’s weird is I can activate the honk and flash feature from the app, but not remote start or lock/unlock.

 

[Timbales]

Has remote start from the app worked for you from the beginning? Just got my 2022 SEL and remote start from the fob works, but not the app. What’s weird is I can activate the honk and flash feature from the app, but not remote start or lock/unlock.

Yeah, only the proximity to my house was an issue. It would work find any other place. I have a Blink security camera close to where the issue was occurring, which may have been the problem. When I park on the other side of the driveway a little farther away, it seems to be working fine.

 

[hollandermg]

Remote start had been failing me via both the key fob and my app at all times and locations. Took it in for service today and turns out there was a software update I wasn't informed about. This fixed it. You can find more info on the software update in other threads, but I recommend visiting your dealer if the issue persists.