Error: Start/Stop?

8647 Views 18 Replies 10 Participants Last post by ahvy, 2 mo ago

Danny Rancit

Discussion Starter · 11 mo ago

Hi,
I've owned a 2022 Taos S for a little over a year now and have had the same problem for about 7 months.
In December, I got an error that said "Error: Start/Stop" and the car would rumble in a way that felt like I was driving over a bunch of 2 inch rocks. It wouldn't let me go past 28-30mph and the engine would get real loud. The check engine light would start flashing and what not. My immediate solution was to restart the vehicle and turn off Start/Stop on startup and it would "fix" it for an unknown period of time.
I finally had it brought in to the dealership in March for a recall, an electrical issue and this Start/Stop issue. Was told it was fixed.
Well, it started happening again recently and wanted to know what kind of damage it could do to my vehicle if it's not fixed and if I should report it as a lemon. It's only 13 months old and has 11,000 miles.

Reactions: 1

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820

· #2 · 11 mo ago

The dealer replaced my fuel sending unit and no more problems. So far...🤞

austinINashville

· #3 · 10 mo ago

Danny Rancit said:
Hi,
I've owned a 2022 Taos S for a little over a year now and have had the same problem for about 7 months.
In December, I got an error that said "Error: Start/Stop" and the car would rumble in a way that felt like I was driving over a bunch of 2 inch rocks. It wouldn't let me go past 28-30mph and the engine would get real loud. The check engine light would start flashing and what not. My immediate solution was to restart the vehicle and turn off Start/Stop on startup and it would "fix" it for an unknown period of time.
I finally had it brought in to the dealership in March for a recall, an electrical issue and this Start/Stop issue. Was told it was fixed.
Well, it started happening again recently and wanted to know what kind of damage it could do to my vehicle if it's not fixed and if I should report it as a lemon. It's only 13 months old and has 11,000 miles.

My '22 Taos with only 2,200 miles on it pulled the same stunt after I forgot to disable the auto start/stop the one time I forgot. Thankfully, I had only pulled out of my neighborhood and was going about 25 - 30 mph, but it just locked up and shut down with "auto start/stop error." Knowing how many people have been affected by this "feature," about 2 weeks ago I traded for a CPO '21 Passat R-Line and loving the Passat like mad! The Taos was my 13th VW (so I'm super loyal!) but that car had serious issues, not to mention after the stunt it pulled, I no longer felt safe in it and was afraid I could seriously be rear-ended if it happened again....not to mention what might happen to the people that was sorta forced to rear-end me. I wish you the best of luck and hope that VW makes things right for you.

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unclegrandpa5144

· #4 · 10 mo ago (Edited)

My first vw. I've worked on bugs and campers . A lot less complicated than this Taos I now drive. I seriously hope I get no issues.
Worked just fine today.
Could be touch n go problems.
I'm hoping

Colin

· #5 · 10 mo ago

I just opened a buy back case and filed complaint with NHTSA. I had a scary loss of power with check engine, epc light, lane assist & stop start disabled. The dealer said there is no fix and could only clear the lights. Apparent software issue with no timeframe for update. Recommend 91 gas as a “fix”?! The Taos should be removed from sale. I’m only at 3900 miles and this is the 2nd time it been to dealer for stop start failure.

unclegrandpa5144

· #6 · 10 mo ago

Colin said:
I just opened a buy back case and filed complaint with NHTSA. I had a scary loss of power with check engine, epc light, lane assist & stop start disabled. The dealer said there is no fix and could only clear the lights. Apparent software issue with no timeframe for update. Recommend 91 gas as a “fix”?! The Taos should be removed from sale. I’m only at 3900 miles and this is the 2nd time it been to dealer for stop start failure.

No problems yet here

austinINashville

· #7 · 10 mo ago

If you need someone to back you up with your case; I'm here! I know all about the Taos just shutting down! Before I traded my Taos for the Passat, I had this discussion with VW on Facebook...
Jul 11, 2022, 10:58 AM
Volkswagen

I'm happy that I can do that for you, Austin. I've opened up and documented your concerns in a new case, 05284595. Thank you for letting us know what's been going on, and for sharing your concerns with the condition of your Taos due to the start/stop issue. Since you have an appointment on the 22nd, I'd like to follow up with you and see how things went. You should expect to see an email from me by the close of business on Monday, the 25th. Until then, was there anything else that I could look into for you? John C. VW Social Media Advocate

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unclegrandpa5144

· #8 · 10 mo ago

I'm not seeing a lot of people having problems as of yet.
Mine is just fine .
If it has just one major issue, before a year is up, I'll dump it, fast.
There was something about rear brakes wearing out fast, I think that's driver error. Going too fast and hard stops can affect brake wear.
Anyway, nothing wrong here yet.

820

· #9 · 9 mo ago

Well, mine did it again. Exactly 716 miles on the car and it has happened twice. This time in heavy traffic at 60 mph. No power. Almost got hit and the people behind me nearly wrecked. Did not make it off the road and had to push the car myself. So here 5 days later, the dealer says they need to replace the fuel tank! Is it leaking I asked, because I sure would have noticed that. They replied I'd have to contact VW on that. Wow. So I have begun buyback request process. I'm not going to die for Volkswagen.

Reactions: 1

Don

· #10 · 9 mo ago

CrabbyHermit said:
Well, mine did it again. Exactly 716 miles on the car and it has happened twice. This time in heavy traffic at 60 mph. No power. Almost got hit and the people behind me nearly wrecked. Did not make it off the road and had to push the car myself. So here 5 days later, the dealer says they need to replace the fuel tank! Is it leaking I asked, because I sure would have noticed that. They replied I'd have to contact VW on that. Wow. So I have begun buyback request process. I'm not going to die for Volkswagen.

The same thing has happened with my Taos now 3 times! First at around 700 miles, then at 1500 miles, and now at 7800 miles.

Don

· #11 · 9 mo ago

austinINashville said:
If you need someone to back you up with your case; I'm here! I know all about the Taos just shutting down! Before I traded my Taos for the Passat, I had this discussion with VW on Facebook...
Jul 11, 2022, 10:58 AM
Volkswagen

I'm happy that I can do that for you, Austin. I've opened up and documented your concerns in a new case, 05284595. Thank you for letting us know what's been going on, and for sharing your concerns with the condition of your Taos due to the start/stop issue. Since you have an appointment on the 22nd, I'd like to follow up with you and see how things went. You should expect to see an email from me by the close of business on Monday, the 25th. Until then, was there anything else that I could look into for you? John C. VW Social Media Advocate

I may need to take you up on this! Did VW do a buy back or did the dealership help you trade it in?

820

· #12 · 9 mo ago

Don said:
The same thing has happened with my Taos now 3 times! First at around 700 miles, then at 1500 miles, and now at 7800 miles.

What all did they replace on yours?

Colin

· #13 · 9 mo ago

VW has declined my buyback request despite multiple trips to dealer with unfixable issues. Going to trade in at a loss and done with VW. Good luck all.

unclegrandpa5144

· #14 · 9 mo ago

Colin said:
VW has declined my buyback request despite multiple trips to dealer with unfixable issues. Going to trade in at a loss and done with VW. Good luck all.

Can't lemon law???

CRVW

· #15 · 9 mo ago

Curious - did it happen with stop/start enabled or disabled?
Note - either case is unacceptable.

Colin

· #16 · 9 mo ago

CRVW said:
Curious - did it happen with stop/start enabled or disabled?
Note - either case is unacceptable.

The initial stalls were with stop start enabled. But most recent was with disabled.

Beronni

· #17 · 8 mo ago

I have TAOS with the same problems. EPC sign goes on and the engine loses power. Also, the auto stop-start goes on and off itself. Immediatelly after EPC sign goes on, and the engine stops, I must restart it by turnig off and than on!? Manually, of course! I was at VW service and was told that I should drive longer and the problem would be solved. Of course that the answer and suggestion were not persuasive and I was not happy, at all! I am reading the discussions and TAOS might be lemon car!

surenot58

· #18 · 3 mo ago

I had the EPC light go on for other reasons. Maybe the computer control was not completely tested before VW put the Taos on the mar
ket. As far as the start-stop technology goes, I don't like it and I don't use it. There are situations like at four-way stop signs where the car should already be running. You could get killed. So, I press the button to turn it off when I start the car. I saw somewhere online where you can buy a special wire, take the gear-shift console apart, and bypass the start-stop. However, your radio may be on the electric circuit and it my get bypassed too. Also, the start-stop is harder on your battery. Why didn't they ask the consumers before they put this on cars. When you have companies selling bypass kits, there is a reason for it. Luckily, there is a button to turn off the start-stop system.

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ahvy

· #19 · 2 mo ago

Colin said:
VW has declined my buyback request despite multiple trips to dealer with unfixable issues. Going to trade in at a loss and done with VW. Good luck all.

I would recommend calling the better business bureau before taking that loss. If I do not get accepted for the buyback after being in the shop 5+ times and being told we cannot do anything but take the codes I stopped taking it in and have had it happen numerous times since. It has stalled out driving down the highway at a busy highway intersection, leaving my neighborhood in the middle of the street (thankfully no oncoming cars), and multiple ECS errors. I am not returning to VW for another vehicle. I swore by them until this car and also driving the 2023 Taos as a loaner for almost 2 weeks.

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