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Discussion Starter · #1 ·
I recently traded in our VW 2021 Altas for a 2022 Taos SEL and have encountered two EPC warnings which lead to limp mode and a tow back to the dealership. Both times they told me it was pulling codes saying it was out of gas. Both instances my VW was reporting still 120 miles left on my tank. Has anyone else encountered this problem? The dealer now has it and has a tech driving it to see if they experience the same issues. Could it be a bad fuel pump? Sensor, etc.?
 

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So sorry to hear you are dealing with this too :( same thing happened to my 2022 Taos SE. I just bought it last Saturday, and on Friday I was driving on the highway and the EPC and check engine light both came on and went into limp mode. Could’ve been a fatal situation as I was going 70mph and barely had enough power to get into a safe area… they are claiming it has a faulty fuel pump, and of course it is back ordered with no timeline. Only had the car 6 days, 344 miles.
 

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So sorry to hear you are dealing with this too :( same thing happened to my 2022 Taos SE. I just bought it last Saturday, and on Friday I was driving on the highway and the EPC and check engine light both came on and went into limp mode. Could’ve been a fatal situation as I was going 70mph and barely had enough power to get into a safe area… they are claiming it has a faulty fuel pump, and of course it is back ordered with no timeline. Only had the car 6 days, 344 miles.
That's awful. I would be on the phone with VW of America to try and get a buyback started.
 

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So sorry to hear you are dealing with this too :( same thing happened to my 2022 Taos SE. I just bought it last Saturday, and on Friday I was driving on the highway and the EPC and check engine light both came on and went into limp mode. Could’ve been a fatal situation as I was going 70mph and barely had enough power to get into a safe area… they are claiming it has a faulty fuel pump, and of course it is back ordered with no timeline. Only had the car 6 days, 344 miles.
That’s horrible I just got my SEL Saturday I think I’ll drive in the slow lane on the highway in case this happens to me. It really sucks and is really dangerous. I hope they figure it out! 🙏🏻🤞🏼
 

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That's awful. I would be on the phone with VW of America to try and get a buyback started.
Yep already on that.. the car had a lot of electrical issues too. The day the car stalled out, the infotainment system was black for 2+ hours. Chargers also did not work. Case manager is gonna check in on June 28 to see the status of the car lol… praying they will buy it back
 

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That’s horrible I just got my SEL Saturday I think I’ll drive in the slow lane on the highway in case this happens to me. It really sucks and is really dangerous. I hope they figure it out! 🙏🏻🤞🏼
Please be careful :( it was a really scary experience I would not wish on anyone. I wish I could say there were warning signs before it happened, but there wasn’t… that’s the worst part.
 

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Discussion Starter · #7 ·
So sorry to hear you are dealing with this too :( same thing happened to my 2022 Taos SE. I just bought it last Saturday, and on Friday I was driving on the highway and the EPC and check engine light both came on and went into limp mode. Could’ve been a fatal situation as I was going 70mph and barely had enough power to get into a safe area… they are claiming it has a faulty fuel pump, and of course it is back ordered with no timeline. Only had the car 6 days, 344 miles.
Well, it’s the fuel pump! Also backordered. Calling VW America to see what can be done. I wouldn’t be surprised if this is a larger issue and we see a recall.
 

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Well, it’s the fuel pump! Also backordered. Calling VW America to see what can be done. I wouldn’t be surprised if this is a larger issue and we see a recall.
Yeah seems like it :( My case manager from VW America said she's going to check in around the 27/28th of this month to see if there are any updates on the repair... and if not it seems like they might buy it back from me. Seems like they have no idea when the part will be in. Let me know if you hear anything!
 

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Discussion Starter · #9 ·
Yeah seems like it :( My case manager from VW America said she's going to check in around the 27/28th of this month to see if there are any updates on the repair... and if not it seems like they might buy it back from me. Seems like they have no idea when the part will be in. Let me know if you hear anything!
I have an update and I wonder if you would be successful as well going this route, if you decide against a buy back.

After talking with the GM of the dealership we purchased the car from, we found a solution that will have the car fixed and returned to me by the end of this week. There are fuel pumps on part shelves in the US, the dealership just needs to dig. The dealership I’m working with received permission from VW to remove the fuel pump from another Taos they just received to replace our bad one. I don’t know if you will have the same success, we have purchased three cars from the dealership we are working with, so that might be a factor in how responsive they have been. I also called VW America about it and it sounds like we would lose several thousands if we were to have them buy it back because it was a purchase and not a lease, despite it being brand new.

I’m sure there those who think I’m crazy keeping the car. Just so grateful we were able to find a solution without too much hassle.
 
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