[ashley_fritz]

I recently traded in our VW 2021 Altas for a 2022 Taos SEL and have encountered two EPC warnings which lead to limp mode and a tow back to the dealership. Both times they told me it was pulling codes saying it was out of gas. Both instances my VW was reporting still 120 miles left on my tank. Has anyone else encountered this problem? The dealer now has it and has a tech driving it to see if they experience the same issues. Could it be a bad fuel pump? Sensor, etc.?

 

[Mlsvw430]

So sorry to hear you are dealing with this too same thing happened to my 2022 Taos SE. I just bought it last Saturday, and on Friday I was driving on the highway and the EPC and check engine light both came on and went into limp mode. Could’ve been a fatal situation as I was going 70mph and barely had enough power to get into a safe area… they are claiming it has a faulty fuel pump, and of course it is back ordered with no timeline. Only had the car 6 days, 344 miles.

 

[Jake Barnett]

So sorry to hear you are dealing with this too same thing happened to my 2022 Taos SE. I just bought it last Saturday, and on Friday I was driving on the highway and the EPC and check engine light both came on and went into limp mode. Could’ve been a fatal situation as I was going 70mph and barely had enough power to get into a safe area… they are claiming it has a faulty fuel pump, and of course it is back ordered with no timeline. Only had the car 6 days, 344 miles.

That's awful. I would be on the phone with VW of America to try and get a buyback started.

 

[Carijc3]

So sorry to hear you are dealing with this too same thing happened to my 2022 Taos SE. I just bought it last Saturday, and on Friday I was driving on the highway and the EPC and check engine light both came on and went into limp mode. Could’ve been a fatal situation as I was going 70mph and barely had enough power to get into a safe area… they are claiming it has a faulty fuel pump, and of course it is back ordered with no timeline. Only had the car 6 days, 344 miles.

That’s horrible I just got my SEL Saturday I think I’ll drive in the slow lane on the highway in case this happens to me. It really sucks and is really dangerous. I hope they figure it out! 🙏🏻🤞🏼

 

[Mlsvw430]

That's awful. I would be on the phone with VW of America to try and get a buyback started.

Yep already on that.. the car had a lot of electrical issues too. The day the car stalled out, the infotainment system was black for 2+ hours. Chargers also did not work. Case manager is gonna check in on June 28 to see the status of the car lol… praying they will buy it back

 

[Mlsvw430]

That’s horrible I just got my SEL Saturday I think I’ll drive in the slow lane on the highway in case this happens to me. It really sucks and is really dangerous. I hope they figure it out! 🙏🏻🤞🏼

Please be careful it was a really scary experience I would not wish on anyone. I wish I could say there were warning signs before it happened, but there wasn’t… that’s the worst part.

 

[ashley_fritz]

So sorry to hear you are dealing with this too same thing happened to my 2022 Taos SE. I just bought it last Saturday, and on Friday I was driving on the highway and the EPC and check engine light both came on and went into limp mode. Could’ve been a fatal situation as I was going 70mph and barely had enough power to get into a safe area… they are claiming it has a faulty fuel pump, and of course it is back ordered with no timeline. Only had the car 6 days, 344 miles.

Well, it’s the fuel pump! Also backordered. Calling VW America to see what can be done. I wouldn’t be surprised if this is a larger issue and we see a recall.

 

[Mlsvw430]

Well, it’s the fuel pump! Also backordered. Calling VW America to see what can be done. I wouldn’t be surprised if this is a larger issue and we see a recall.

Yeah seems like it My case manager from VW America said she's going to check in around the 27/28th of this month to see if there are any updates on the repair... and if not it seems like they might buy it back from me. Seems like they have no idea when the part will be in. Let me know if you hear anything!

 

[ashley_fritz]

Yeah seems like it My case manager from VW America said she's going to check in around the 27/28th of this month to see if there are any updates on the repair... and if not it seems like they might buy it back from me. Seems like they have no idea when the part will be in. Let me know if you hear anything!

I have an update and I wonder if you would be successful as well going this route, if you decide against a buy back.

After talking with the GM of the dealership we purchased the car from, we found a solution that will have the car fixed and returned to me by the end of this week. There are fuel pumps on part shelves in the US, the dealership just needs to dig. The dealership I’m working with received permission from VW to remove the fuel pump from another Taos they just received to replace our bad one. I don’t know if you will have the same success, we have purchased three cars from the dealership we are working with, so that might be a factor in how responsive they have been. I also called VW America about it and it sounds like we would lose several thousands if we were to have them buy it back because it was a purchase and not a lease, despite it being brand new.

I’m sure there those who think I’m crazy keeping the car. Just so grateful we were able to find a solution without too much hassle.

 

[nm778899]

I have an update and I wonder if you would be successful as well going this route, if you decide against a buy back. After talking with the GM of the dealership we purchased the car from, we found a solution that will have the car fixed and returned to me by the end of this week. There are fuel pumps on part shelves in the US, the dealership just needs to dig. The dealership I’m working with received permission from VW to remove the fuel pump from another Taos they just received to replace our bad one. I don’t know if you will have the same success, we have purchased three cars from the dealership we are working with, so that might be a factor in how responsive they have been. I also called VW America about it and it sounds like we would lose several thousands if we were to have them buy it back because it was a purchase and not a lease, despite it being brand new. I’m sure there those who think I’m crazy keeping the car. Just so grateful we were able to find a solution without too much hassle.

Hi! This thread has been really helpful and I think I’m likely dealing with the same issue on a 2022 Taos. On a road trip we went into limp mode on the highway, with the fuel gauge saying we had about a quarter tank of gas left. It was towed to a nearby dealer and the only code they got from the diagnostics was out of fuel. They definitely think we just ran out of gas and didn’t notice somehow… But we know something isn’t right because it wasn’t giving us any indication of low fuel. Did the techs eventually get another code from the diagnostics? How did they figure out the fuel pump was the problem? I’m a little stuck trying to convince the dealer that this isn’t just an issue of accidentally running out of gas and would love to hear any more details about how this was figured out and fixed.

 

[ashley_fritz]

Hi! This thread has been really helpful and I think I’m likely dealing with the same issue on a 2022 Taos. On a road trip we went into limp mode on the highway, with the fuel gauge saying we had about a quarter tank of gas left. It was towed to a nearby dealer and the only code they got from the diagnostics was out of fuel. They definitely think we just ran out of gas and didn’t notice somehow… But we know something isn’t right because it wasn’t giving us any indication of low fuel. Did the techs eventually get another code from the diagnostics? How did they figure out the fuel pump was the problem? I’m a little stuck trying to convince the dealer that this isn’t just an issue of accidentally running out of gas and would love to hear any more details about how this was figured out and fixed.

Hey! Sorry you are having similar problems. The best thing to do is ask the dealership to open a case with VW. They replaced several things (all at the recommendation of VW) In the end the problem was solved by replacing the entire fuel tank because it was determined the issue were bad suction valves. We’ve had it back for a few months now, and it is driving great.
If you haven’t done so already, I would consider contacting VW and begin a case with a customer advocate. They will put pressure on the dealership and will also help liaise between you and the service techs.
Good luck!

 

[chris.campos17]

I had my EPC light and engine light come on and it out my car in limp mode , so I was limited to 4,000 rpms max so my acceleration was slow. I took it to the dealership and they told me that it was my turbo that needed to be replaced so they ordered me a new turbo so I will have my car back in a couple days , just very annoying a brand new car with only 15,000 miles already has to get a turbo replacement.

 

[Jwages]

Until this "feature" gets fixed VW should disable the software that puts the vehicle in limp mode when you are low on gas. Stupid to fix something that wasn't broken. I ran out of gas once and have never done so since.

 

[justsaying]

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I recently traded in our VW 2021 Altas for a 2022 Taos SEL and have encountered two EPC warnings which lead to limp mode and a tow back to the dealership. Both times they told me it was pulling codes saying it was out of gas. Both instances my VW was reporting still 120 miles left on my tank. Has anyone else encountered this problem? The dealer now has it and has a tech driving it to see if they experience the same issues. Could it be a bad fuel pump? Sensor, etc.?

Yes we have and sued VW over it. You have a lemon and I would document it.

 

[chris.campos17]

I had a EPC light come on 2 months ago and they replaced the whole turbo, car ran fine after and recently the same light came on and I took it in to dealer and they said “ the turbo actuator the module “ failed and they had to order the part which is apparently on back order with no ETA . So they set me up with a rental car they are paying for . But still in the last 3 months I’ve had same issue with my turbo and now I won’t be able to have my own car I pay for at least 6 months to a year +