Suspect the engine coolant is leaking. purchased Taos 2022 high line on 31dec2021(Canada) and I had this 'Engine coolant level low warning light is on dashboard. VW service tech filled up the coolant on July2022. But again on 7sep2022, coolant level low light showed up. next day, drove into service centre and found coolant level is low. Filled up the coolant and I am going to drop off the car at VW service tomorrow for diagnosis. Suspect the engine coolant leakage issue.
Does anyone have this issue? Please share.
14000 KM into my Taos, i am not a happy customer. I got one recall and visited service centre three times. started to worry about reliability.
ok thanks for your reply. service center has requested for overnight diagnosis for my issue as they can't figure out the reason on my last appointment. I am gonna drop off the car next week and lets see how it goes.
Update to my situation.
On 27Sep2022, dropped off vehicle for overnight testing as per service centre requested. Findings and work performed by the service centre as shown below.
CUSTOMER REPORTS COOLANT LIGHT KEEPS COMING ON. THEY HAVE TO TOP UP COOLANT EVERY MONTH. CUSTOMER TOPPED UP COOLANT LAST WEEK. PLEASE CHECK AND ADVISE.
CONFIRMED CUSTOMER CONCERN - NO FAULTS FOUND - PRESSURE TESTED - NO LEAKS FOUND - CUSTOMER TO MONITOR
14165 coolant light keeps coming on
Hooked up to charger and performed a gff scan of the vehicle, no faults stored for the cooling system, raised the vehicle and checked for leaks, no leaks found. pressure tested the cooling system for 25mins and checked for leaks, no leaks were found at this time. Recommend having the customer leave the vehicle with us over night so
we can check the vehicle when it is completely cold.
Once the vehicle came back and sat over night. Pressure tested the cooling system for 50mins and inspected for leaks, still no coolant leak was found. Pressure never, dropped and the coolant level is ok. The Vehicle is ok at this time. ****
Conclusion: They could not duplicate any faults and find any defects. Also, they asked me to pay 249.62 CAD/- in total, even though it's brand new car (less than a year)
. I had to send an email to GM of Abbortsford VW and they replied saying that they could make one time exception to waive off this bill as a one time good will gesture. (good will gesture, seriously??? this is supposed to free of charge repair, right?)
Honestly speaking, I am so disappointed about Volkswagen experience. Does anyone have similar issue that they are trying charge for repair for new car ? I understand they can't find any fault during diagnosis but i dont think it's owner's fault and this vehicle is under product warranty less than a year old. I am planning to write into VW asking about this.
Kindly share your stories if you have similar incidents. attached emails with this for your reference.