Joined
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26 Posts
Well let me first start off to say i purchased a white SEL Taos with a panoramic sunroof and other small upgrades. Love the vehicle so much, better than my previous compass trailhawk fully loaded and renegade limited. drives nice get about 42mpg on the freeway averaging 37 mpg mixed where i live. in only city driving i get about 27 mpg in south texas. Sound system is nice once midsa are raised to +4 and everything else to 0. ambient light is red and it is classy to look at.
On to the problems
I have been having weird mib3 issues with carplay where it locks up and i have to reset the radio by holind down the power knob for about 10 seconds, then out of no where my car starts making a weird clicking sound when making right turns. Not full completely turned steering wheel turns, just about 90degree pull to the right on my steering wheel going about 25 mph and then it makes a consistent rhymical clacking/knocking sound from the drivers side front wheel area....sometimes more centered by drivers side nonetheless.
Take it to the shop where they say it is safe to drive....parts are on backorder since they are going to change my cv axle and wheel bearing. asked them to check the tie rods and sway bar.... they said they did but my iphone app "carnet" says it want even moved. Take car home. When driving my auto start stop feature deactivates my car, then it turns back on and all my lights on the dash are shooting errors. suddenly mycar starts bouncing. I then Turned it off and on and problems go away. Car dealership says it is the o2 sensors and caused some kind of misfire on cylinder 2 and 4 and guess what..... no parts. Car has about 2k miles on it. opened a care case but all they say is we are sorry and essentially deal with it but in a very nice way and that there is nothing they can do and it will get done when it gets done.....again but in a nice way. i ask them why they are still selling these cars if there are no parts....they can canbalize another one. Says they cant but bet they still will keep making these things leaving paying customers in limbo. They then put me in a loaner but not anywhere near as nice as what i have and it reeked of cigarettes. They did knowing if they dont get me a car and parts take more than 30 days to fix i could get a lemon case easily is what i am thinking. but they did not provide me a car of equal or better as a loaner. I know they are short on cars every where but seriously? not 1 spare part for vehicles they are making fresh off the factory lines? bet they have them but need them to make a care after all there is no money in warranty...just new sales right. Did not damage car in any way, i didnt hit a pot hole, take a curb, or get it. No sign of anything on the suspension.
This makes me wonder about the longevity of my car. First payments have gone through been waiting going on three weeks and no eta on when i will get the parts could be 6 months for all i know. This blows. this is a severe car problem not even 2 months into my purchase. Cant they just give me a new one at this point? What bothers me so much is they have the exact same car at my dealership....but this is now a Volkswagon issue not a dealership issue. What do you guys think? What are my options? what would you do?
On to the problems
I have been having weird mib3 issues with carplay where it locks up and i have to reset the radio by holind down the power knob for about 10 seconds, then out of no where my car starts making a weird clicking sound when making right turns. Not full completely turned steering wheel turns, just about 90degree pull to the right on my steering wheel going about 25 mph and then it makes a consistent rhymical clacking/knocking sound from the drivers side front wheel area....sometimes more centered by drivers side nonetheless.
Take it to the shop where they say it is safe to drive....parts are on backorder since they are going to change my cv axle and wheel bearing. asked them to check the tie rods and sway bar.... they said they did but my iphone app "carnet" says it want even moved. Take car home. When driving my auto start stop feature deactivates my car, then it turns back on and all my lights on the dash are shooting errors. suddenly mycar starts bouncing. I then Turned it off and on and problems go away. Car dealership says it is the o2 sensors and caused some kind of misfire on cylinder 2 and 4 and guess what..... no parts. Car has about 2k miles on it. opened a care case but all they say is we are sorry and essentially deal with it but in a very nice way and that there is nothing they can do and it will get done when it gets done.....again but in a nice way. i ask them why they are still selling these cars if there are no parts....they can canbalize another one. Says they cant but bet they still will keep making these things leaving paying customers in limbo. They then put me in a loaner but not anywhere near as nice as what i have and it reeked of cigarettes. They did knowing if they dont get me a car and parts take more than 30 days to fix i could get a lemon case easily is what i am thinking. but they did not provide me a car of equal or better as a loaner. I know they are short on cars every where but seriously? not 1 spare part for vehicles they are making fresh off the factory lines? bet they have them but need them to make a care after all there is no money in warranty...just new sales right. Did not damage car in any way, i didnt hit a pot hole, take a curb, or get it. No sign of anything on the suspension.
This makes me wonder about the longevity of my car. First payments have gone through been waiting going on three weeks and no eta on when i will get the parts could be 6 months for all i know. This blows. this is a severe car problem not even 2 months into my purchase. Cant they just give me a new one at this point? What bothers me so much is they have the exact same car at my dealership....but this is now a Volkswagon issue not a dealership issue. What do you guys think? What are my options? what would you do?