I’m not exactly sure. It’s been a different issue each time. One part broke, fixing it caused another part to break. And then not ‘charging the Freon enough’ the 3rd time. I have started a case and hopefully will bring me some luck! So disappointing.Did they tell you what component was causing the issues? You might want to look at your state's Lemon laws. Or talk to Volkswagen about buying back the car. So far my Taos has been boringly normal.