[Unhappy Taos Owner]

Definitely call VW America! I got mine in July and Initially when I got the car my dad instantly saw the leak from the car sitting in the driveway. Took it in and ended up getting the engine taken apart and replaced! That was 3 weeks after purchasing. Then when I got it back the car started stalling and shutting off at red lights and stop signs. Alerting me to manually restart the car all while it was in drive. Then it got worse and shut down multiple times while the car was actually moving. The scary thing is the shut down isnt quick, it turns off and starts slowing down and the brakes nor gas works. I sent it back to service ASAP and told themI didn’t want it anymore. Currently working with VW who is now working on a buyback offer within the Lemon Law. And yes they have a loaner each time they kept the car. VW is offering to pay off the car, cut a check for all lease payments I’ve made and the down payment and incentive pay to to purchase another VW/Audi. But idk about that, I’m a bit weary now

Good luck. My claim was denied. So I am now paying for a car that has been in the VW dealership longer than in my possession. I contacted a lawyer who offered to file a lemon law claim for $3,500, but he told me that this would take 4-6 months, while I would still need to continue making payments. Bottom line is Taos owners are screwed.

 

[Nae03127]

Good luck. My claim was denied. So I am now paying for a car that has been in the VW dealership longer than in my possession. I contacted a lawyer who offered to file a lemon law claim for $3,500, but he told me that this would take 4-6 months, while I would still need to continue making payments. Bottom line is Taos owners are screwed.

So what are you going to do?

 

[Unhappy Taos Owner]

I filed a lemon law claim though BBB Auto Line (on my own without an attorney) and per Florida statute, VW is required to buy it back. After VW received my claim, my car was coincidentally repaired and returned to me last week (after 7 weeks in the shop). VW has now offered me $3,500 for me to keep the vehicle, but while my Taos was in the shop so long, my daughter discovered Uber, and other ways to get around, so I think I will do the buyback. The Taos was a bust, but I still like my 2021 Atlas Cross Sport.

 

[Barb]

Definitely call VW America! I got mine in July and Initially when I got the car my dad instantly saw the leak from the car sitting in the driveway. Took it in and ended up getting the engine taken apart and replaced! That was 3 weeks after purchasing. Then when I got it back the car started stalling and shutting off at red lights and stop signs. Alerting me to manually restart the car all while it was in drive. Then it got worse and shut down multiple times while the car was actually moving. The scary thing is the shut down isnt quick, it turns off and starts slowing down and the brakes nor gas works. I sent it back to service ASAP and told themI didn’t want it anymore. Currently working with VW who is now working on a buyback offer within the Lemon Law. And yes they have a loaner each time they kept the car. VW is offering to pay off the car, cut a check for all lease payments I’ve made and the down payment and incentive pay to to purchase another VW/Audi. But idk about that, I’m a bit weary now

What did you end up doing? My concern with the lemon law is even trying to find another vehicle to replace it with. My VW Taos worked great the first month or 2, then when they had the recall for a fuel line issue, it has never worked correctly since.

 

[Cali girl]

Has anyone successfully returned or traded in your Taos since this stop sale happened last week? What are your dealerships saying? What usually happens in situations where a new model is stopped once plenty have already been sold? Thanks in advance!

Hi… I initiated a buy back in November and miraculously the part became available. I’m had many issues and inconveniences with this car. I feel like I’m playing whack a mole. My car is back in the shop again.Now a bad instrument cluster. I do understand the supply issues but if the car were reliable this wouldn’t be a discussion. You can contact VW of North America. They will help with the process.

 

[tbrown83]

I wish I had known about this forum. Bought a VW Taos December 2021 with 3000 miles on it. AC went out, back charger port went out. Now EPC light is flashing and it starts to stall and not accelerate. It's in the shop right now, but I am paying for a rental. I guess I will look at lemon laws because I feel I will have a hard time trading it in.

 

[All-Or-Nothing]

Oh lord....I just bought a 2022 today. I hope I didn't walk into a moneypit of unreliability.

 

[tbrown83]

Oh lord....I just bought a 2022 today. I hope I didn't walk into a moneypit of unreliability.

I had no idea. I hope I can get rid of mine. I have spoken to customer service.

 

[All-Or-Nothing]

I had no idea. I hope I can get rid of mine. I have spoken to customer service.

What model is yours? I have an S FWD base model.

 

[tbrown83]

What model is yours? I have an S FWD base model.

I have an SE.

 

[BobU]

FWIW and I may just be lucky, but just turned 2100 miles and 2 1/2 months old and no issues other than what I think is a soft windshield (see topic). I've said before, I think cheap finishes and omissions like power hatch, mirror turn signals, glove box light, 4 direction lumbar, etc shpould have been. But I needed a car, things were hard to find and it drives very well and I can get over 40mpg on freeway trips. So...

Knock on wood.

We also tend to hear about users with problems and dissatisfaction much more than happy owners. And it still is a new model, so hard to tell what percentage have had issues.

 

[All-Or-Nothing]

I am hoping that my "lack" of options since I have a base model will help me in the reliability dept.

 

[Rob22Taos]

2500 miles on my SE AWD w/IQ Drive and so far so good, no issues (insert fingers crossed)...

 

[TaosBC]

7000 kms on a 5 month old Taos Highline (SEL w AWD). Nov '21 build, no issues yet. Seems like a good car so far... drives great, burns no oil, gets good fuel economy.

 

[ashley_fritz]

I purchased a 2022 Taos SEL a couple of weeks ago and I have already had in back in the shop for two EPC errors which have trigger limp mode. I have under 700 miles on it. Can anyone direct me to the article about the original buy back?

 

[Rob22Taos]

2500 miles on my SE AWD w/IQ Drive and so far so good, no issues (insert fingers crossed)...

Have an escape house up in the mountains so im already at 4700 miles and its been a great car with no issues for me. I have to say I really like this Taos. Looks Good, drives great, the IQ Drive works amazing, great mpg's, half way decent stereo sound, comfortable, roomy enough but yet small and nimble enough. BEEN ALL GOOD FOR ME SO FAR (insert fingers crossed)....

 

[Blossom33]

I have initiated the buyback after a year of nothing but issues with the taos SE. Its been in the shop 5 times, once more than 30 days. VW offered a small cash settlement but is refusing to take the car back. Does anyone have experience with this?

 

[Barb]

I have initiated the buyback after a year of nothing but issues with the taos SE. Its been in the shop 5 times, once more than 30 days. VW offered a small cash settlement but is refusing to take the car back. Does anyone have experience with this?

Where are you located? I was just able to get my buyback yesterday after a year.

 

[Kay]

Definitely call VW America! I got mine in July and Initially when I got the car my dad instantly saw the leak from the car sitting in the driveway. Took it in and ended up getting the engine taken apart and replaced! That was 3 weeks after purchasing. Then when I got it back the car started stalling and shutting off at red lights and stop signs. Alerting me to manually restart the car all while it was in drive. Then it got worse and shut down multiple times while the car was actually moving. The scary thing is the shut down isnt quick, it turns off and starts slowing down and the brakes nor gas works. I sent it back to service ASAP and told themI didn’t want it anymore. Currently working with VW who is now working on a buyback offer within the Lemon Law. And yes they have a loaner each time they kept the car. VW is offering to pay off the car, cut a check for all lease payments I’ve made and the down payment and incentive pay to to purchase another VW/Audi. But idk about that, I’m a bit weary now

Did you end up taking their offer? If so, what did you purchase next? I just purchased a used Taos 7,000 miles and I'm starting to have issues. Remote start not working, check engine light on and not recognizing the key fob to start. 🙄 Deal to good to be true... damn VW

 

[Kay]

Where are you located? I was just able to get my buyback yesterday after a year.

I'm in Texas. Can you share your process with the buyback process?